How we work together
Terms.
SOZ is a service by YLM Technologies Limited. Each client engagement is defined by a separate written proposal and agreement.
Assessment comes first
This website describes our approach to automating processes and replacing eligible repetitive roles. An enquiry does not create a service contract or commit either party to proceed. We assess the tasks, volume, tools, risks and exceptions before proposing a replacement.
Example workflows and imagery are illustrative. They are not customer testimonials or evidence of achieved savings. Eligibility, timing and outcomes depend on the work assessed.
Price and the included year
After assessment, we propose a fixed first-year fee based on the agreed scope, integrations and operating requirements. The final price and payment terms are confirmed in the written agreement before implementation begins.
The first-year fee includes implementation, hosting, AI usage and maintenance for 12 months from production acceptance, within the proposal’s specified workflows and usage allowance. Acceptance criteria, maintenance commitments, payment terms, taxes and treatment of scope or usage changes are stated in the written agreement. The offer is not an unlimited-usage commitment.
Responsibilities and exclusions
Your team remains responsible for business decisions, approvals and exceptions outside the agreed automation rules. Finance, payroll, regulated decisions and autonomous personnel decisions are outside this offer. SOZ does not provide employee surveillance or automated productivity scoring.
We do not promise that every role can be replaced or guarantee a particular saving. Any claim about an individual engagement must be supported by its agreed assessment and acceptance criteria.
Renewal and handover
After the included year, you may choose a separately quoted hosting and support renewal or a documented handover. There is no automatic renewal. Ownership, access, third-party licences and handover requirements are set out in the client agreement.
Using this website
Do not submit unlawful material, credentials, private employee records or confidential customer documents through the public form. Do not use the form to send spam or interfere with the service.
For questions, email enquiries@soz.to.